Start Your Service Career With Volvo Cars Rochester Today
Join a team working hard to be the best dealership in Rochester
1500 University Ave, Rochester, NY 14610
Our knowledgeable and experienced service staff takes pride in assisting our customer with repairs and maintenance on their vehicle, even if it wasn’t purchased from us. Whether you prefer getting your hands dirty or working with the customer face-to-face, the service department is always looking for friendly go-getters.
These roles include:
- Service Manager
- Service Advisors
- Service Technician
- Oil Lube Technician
- Service Driver
- Service Porter
Service Roles at Volvo Cars Rochester
It’s the Service Manager’s responsibility to oversee the daily operations of the service department. The Service Manager ensures all Service Technicians and Advisors are properly trained and certified, that vehicles are taken care of in a timely manner, and the Service department is meeting its goals, as well as handling any customer issues.
The Service Advisors work face-to-face with the customers when they’re dropping their vehicle off for service. They are the customer’s point of contact while their vehicle is being worked on, and it’s their responsibility to clearly communicate costs and time frame, as well as to recommend additional services they may need.
Our Service Technicians are the ones who work directly on the customers vehicles in the service center. A Service Technician has an in-depth knowledge of the ins and outs of vehicles, and is qualified to perform repairs on most makes and models, including transmission repair, brake pads and rotors, heating and cooling, and so much more.
Oil Lube Technician
This entry level position is responsible for handling oil changes and other basic service needs. Oil changes are crucial for maintaining the longevity of a vehicle, making the oil lube technician essential to daily service center operations, as they free up the service technicians to perform more complicated repairs.
The Service Driver provides customers with a complimentary shuttle service. They will travel to pick a customer up or drop them off while their vehicle is being serviced, ensuring the process is as little of an inconvenience to the customer as possible.
The Service Porter keeps the service lot clean and organized. They pull customer’s vehicles into the garage, park them when they’re done, and ensure the garage itself stays clean and safe for the technicians.
Incredible Benefits for Employees
Our goal at Garber Automotive Group is to use our mission statement and strong family values to create a dynamic working environment, where people can be excited about coming to work and growing their careers.
We also understand that an important part of our employee’s satisfaction rests in their ability to care for themselves and their families – and to plan for their future. To that end, we offer our 2,200+ employees excellent benefits, including:
Medical, Dental & Vision Benefits
401k with company match
Flexible Spending Accounts
Community Service Hours by Garber Employees Each Year
Given Back to Community Organizations Every Year
Local Organizations Garber Employees Donate Time To
Strong Company Culture & Values
“The reason I joined Garber is because of the people, the vision of the organization, the historically great reputation, and giving back to the communities that we serve.”